Managing Technical Debt: A Practical Guide for Product Teams
Learn how to spot, measure and pay down technical debt without freezing your roadmap, and how to manage it when part of your engineering is outsourced.
Services · Application support & maintenance
Launch is just the beginning. Our support team keeps your applications secure, fast and up to date — so your own engineers can focus on what is next.
L1–L3 application support
Bug fixes & security patches
Monitoring & incident response
Feature enhancements
What you get
How we deliver application support & maintenance.
01
SLA-backed support
Defined response and resolution times by severity, with a monthly service report.
02
Proactive monitoring
Uptime, error and performance monitoring with alerts routed to our on-call engineers.
03
Updates & security
Framework, dependency and OS updates applied safely, with vulnerability scanning.
04
Continuous improvement
A monthly allowance of hours for small enhancements and technical-debt reduction.
Technologies
SentryGrafanaCloudWatchPagerDutyJira Service Management
Time-zone advantage
Our IST working day overlaps with UK and Europe, and US teams wake up to completed work.
Lower cost, same quality
Senior engineering at offshore rates, with the processes of a product company.
NDA & IP protection
NDAs before discovery and full IP assignment to you. Secure access controls on every project.
English-first communication
Daily updates, weekly demos and a single point of contact who answers within hours.
FAQ
Application support & maintenance: common questions
What hours do you cover?
Our team in India overlaps with UK and European working days and US mornings and evenings. Extended and weekend coverage can be included in your SLA.
Can you support an application you did not build?
Yes. We run a structured knowledge-transfer phase covering code, infrastructure and runbooks before taking over support.
How is support priced?
Usually a fixed monthly retainer based on application size and SLA, with an included pool of enhancement hours.
Ready to start your application support & maintenance project?
Share a short brief and get a free consultation and proposal — usually within two business days.